Shipping & Payment

Service and shipping fee at

For our tickets, we offer the following modes of shipment:

International Shipping (delivery address abroad):

• International Shipping (Standard Postversand): 7,90 EUR (to Austria: 6,95 EUR)
• Print@Home: 0,80 EUR, for selected events
• Registered Mail (Einwurf-Einschreiben): 10,90 EUR (please note: no tracking possibility outside of Germany!)
• Expedited Delivery (Expressversand): 38,50 - 85,50 EUR (depending on the country)

National Shipping (delivery address in Germany):

• Standard Mail (Standard Postversand): 4,90 EUR
• Print@Home: 0,80 EUR (for selected events)
• Registered Mail (Einwurf-Einschreiben): 7,90 EUR
• Expedited Delivery (Expressversand): 9,90 EUR
• DHL Package: 9,90 EUR (available only via Hotline, for orders with more than 7 tickets)

The shipping fee includes our service fee (precisely: our costs for the ticket itself, printing, packing, postage etc.).

The shipping takes place after we received the money for your order. We inform you via e-mail about the payment receipt. If you ordered your tickets via print@home you will receive your tickets as an attachement in this e-mail.

As soon as we hand your tickets over to our partner Deutsche Post DHL, we inform you via e-mail. Depending on your place of residence, the delivery can take up to 2-3 weeks. Especially if you order from overseas, we recommend, that you do not order tickets too shortly.

If you have any questions concerning the delivery of your tickets, please do not hesitate to contact our support team via

Payment methods at – no extra charge!

In general we offer the following payment methods:

• Advance payment
• Credit card
• Sofortueberweisung

Please note, that your ordered tickets will be shipped only after the payment has been received by us. We inform you via e-mail about the payment receipt. So, if you need your tickets shortly you better pay your tickets via credit card or sofortueberweisung (if available in your country).

Advance payment details

You will receive detailed payment instructions after confirmation of your order. The open amount is payable within 5 days to the bank account below. Your tickets will be shipped after payment has been received.

Credit card details

We accept the following creditcards: VISA and MasterCard. If you choose this payment option you need your credit card data and your cvc code.

Sofortueberweisung (SOFORT Banking) details

Direct online money transfer provided by our partner SOFORT Überweisung (SOFORT Banking). Please have all your online banking data ready, if you choose this payment option. This payment method is available in the following countrys: Germany, Austria, Switzerland, Belgium, France, the Netherlands, the UK, Italy, Spain, Poland, Hungary, Slovakia and Czech Republic.
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