Information about COVID-19: Covid-19 voucherWhat is a Covid-19 voucher and how do I use it? List of event organizers
What is a Covid-19 voucher and how do I use it?
Due to the Covid-19 crisis, the new law empowers event promoters to issue a replacement voucher instead of a reimbursement. The holder of the voucher can claim a reimbursement if it is unreasonable for him to accept the voucher. In this case, the customer has to establish proof of this unreasonableness to the event promoter. A refund is also possible if the voucher is not redeemed until December 31, 2021.
These Covid-19 vouchers can be used for alternative events of the respective promoter. Select the organzier for whom you have received a voucher from the list below. You will be redirected to the selling platform where you can see and book all events from the respective promoter.
For any more detailed information on the new law, click here or download the law here.