Covid-19 voucher refund
How do you request the refund of your covid-19 voucher?
From 01.01.2022 you can request the refund of your covid-19 voucher using the form below. Please fill out all mandatory fields to apply for the refund of your covid-19 voucher.
Where can you find the information you need?
You will find the voucher code (16 digits) and the responsible organizer directly on your organizer voucher. You can access your covid-19 voucher at any time via your customer account or your guest login. You will also find your order number there.
Alternatively you have received your covid-19 voucher from us by e-mail.
Do you have any questions?
Please use our general contact form if you have any further questions.